Josh Duiker is an experienced professional in customer education and support, currently serving as Customer Education & Enablement Manager at Nowcom since May 2014, where responsibilities include leading content strategy for DealerCenter and enhancing user experience. Prior roles include Customer Success Manager at Velocify, specializing in onboarding and optimizing usage of CRM platforms, and Client Solutions Manager at Casting Workbook, focusing on technical support and training for software solutions in the entertainment industry. Josh's early career encompassed positions such as Image Editor at JPI Studios, Software Support Specialist at CSC, and Report Analyst at PrimeStreet Corporation, demonstrating a strong foundation in technical support, documentation, and user training across various sectors. Educational credentials include studies at Newbury College and Santa Monica College.
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