Filipi Simas is the Global Head of Customer Success for the Technology Division at NP Digital, where they lead strategic initiatives focused on customer engagement, retention, and revenue expansion for Ubersuggest and AnswerThePublic. With over 20 years of experience in the internet and technology industry, Filipi has successfully built high-performance teams and optimized processes in various roles, including Head of Customer Success at Hostgator Latin America and Head of Revenue Operations at Conta Azul. Educated with a Bachelor's degree in Information Technology and a specialization in Business Management, they are recognized as a Top 100 Customer Success Strategist. Currently, Filipi provides consultancy as a Member Advisor at GLG, offering insights on Customer Success and SaaS Sales Operations.
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