Amy Strom

Amy Strom has a diverse work experience spanning several organizations. Amy is currently the Director of Client Success at NPact since April 2021. Prior to this, they worked at the Jewish Federation of North America from July 2018 to April 2021, where they held the position of Senior Manager, CRM Applications. Their responsibilities included managing and coaching developers, evaluating application advancements, and overseeing release management. Before that, Amy had a long tenure at The Saint Paul Foundation, where they served as the Director of Information Technology from January 2011 to February 2017. In this role, they were responsible for technology efforts, process optimization, data security, budget planning, and technology protocol policies. Amy also held the position of Technology Manager from an unspecified start date to 2011 and Office Services Manager from an unspecified start date until 2000 at the same organization.

Amy Strom attended National American University from 2002 to 2009, where they obtained a Bachelor of Arts degree in Information Technology and Management Information Systems.

In addition to their formal education, Amy also acquired several certifications. In 2017, they completed a course on "Body Language for Leaders" from LinkedIn. Amy further enhanced their skills by obtaining certifications in "How to Successfully Lead a PMO" and "Setting Up a PMO" from LinkedIn in January 2021. Amy recently obtained certifications in "Customer Success Management Fundamentals" and "Strategic Thinking" from LinkedIn in October and November 2021, respectively.

Amy also has certifications in "Business Process Improvement" from the University of Minnesota and "Project Management" from the American Management Association, although the specific dates of completion for these certifications were not provided.