Markell Dailey is an experienced Desktop Engineer currently employed at NPR since November 2015. Prior to this role, Markell held positions as a Senior Desktop Engineer at the Commodity Futures Trading Commission, Senior Desktop Support Team Lead at AAC Inc, and Help Desk Team Lead at Digicon. Additional experience includes roles at Digicon (DCAA) as a Help Desk Tech, IT Telecommunications Analyst at Sprint, Helpdesk Technician at Aspire Corporation, and Car Service Agent at Enterprise Rent-A-Car. Markell's expertise encompasses Tier 2 and Tier 3 support, Active Directory administration, and technical support across various platforms and devices. Markell obtained a degree in Computer Science from the College of Southern Maryland between 2008 and 2010.
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