Gregory Ackaert is a Freelance Service Delivery Manager with extensive experience in managing onsite teams and ensuring the delivery of contracted service level agreements (SLAs) with high quality. Previously, Ackaert served as a Service Delivery Manager at Cronos Europa and Econocom, and held various support roles, including Support Engineer at Selligent and Helpdesk at GDB International. Currently, Ackaert is a Service Delivery Manager at NRB, where responsibilities include fostering customer relationships and leading operational meetings. Ackaert's educational background includes a Secondary Higher Degree in Management-IT from ICES.
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