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Ken Brazile

Director Customer Success at Nrby

Ken Brazile has a diverse work experience spanning over several decades. Ken started their career in 1983 as a Senior Network Architect at Pierce County Information Services. In 2004, they worked as a Sales Engineer at MidStream Technologies, followed by a role as a Support Engineer at Isilon Systems in 2005.

In 2006, Ken joined ARRIS and held multiple roles, including Senior Product Manager for the Consumer Solutions MOXI Whole Home Solution business unit, where they worked on gathering market requirements and creating Market Requirement Specification documents for future product releases. Ken also served as part of the Market Development team for On-Demand group.

From 2016 to 2019, Ken worked at Espial as a Customer Solutions Architect, where they played a crucial role in product management, business development, and customer support. Ken collaborated with the product management team to gather market requirements and prioritize product features for Espial's Elevate IP TVaaS solution, Elevate Whole Home QAM DVR, and COAM delivery platforms. Additionally, they worked alongside the global account team to sell to Cable TV and Telco operators and qualified and contacted leads generated by marketing campaigns and website visitors.

Most recently, since 2019, Ken has been working as the Director of Customer Success at Nrby, where they aim to make customers successful by implementing Nrby as a field data collection and visualization tool, integrating it with various in-house systems and tools.

Ken Brazile attended the University of Puget Sound from 1979 to 1984, where they obtained a Bachelor of Science degree in Computer Science/Mathematics. No further information is available regarding their field of study during this time.

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Timeline

  • Director Customer Success

    May, 2019 - present