Today’s healthcare consumer has options. NRC Health helps healthcare providers thrive in a consumer-driven economy by providing holistic customer intelligence essential to designing and delivering care experiences that surprise, delight, and inspire loyalty.

Hospital

NRC Health

NRC Health's headquarters in Lincoln, NE, United States

Michael D. Hays

Helen Hrdy

Jennifer Baron

David Burik

Jackie Stevens

Tony Brown

Vinitha Ramnathan

Rana Schreiber

Andy Monnich

This department focuses on ensuring customers achieve their desired outcomes while using the company's products or services.

Customer Success

The Customer Operations Team at NRC Health is dedicated to enhancing the client experience by providing comprehensive support throughout the customer journey. This team collaborates with healthcare providers to ensure their needs are met, leveraging customer intelligence insights to foster loyalty and improve care delivery. They facilitate seamless communication, address operational challenges, and conduct research to help drive informed decision-making that benefits both clients and their consumers.

Customer Operations Team

This department focuses on overseeing and directing regional operations to ensure strategic objectives are met.

Regional Management

The Project Management Team at NRC Health is responsible for overseeing and executing projects that enhance the delivery of customer intelligence in healthcare. They ensure that initiatives align with company goals by coordinating cross-functional teams, managing timelines, and communicating progress to stakeholders. The team plays a crucial role in delivering innovative solutions that empower healthcare providers to create exceptional consumer experiences.

Project Management Team

The Data and Research Team at NRC Health is responsible for gathering, analyzing, and interpreting consumer insights and healthcare trends to inform strategic decisions. This team leverages data to support healthcare providers in enhancing patient experiences and fostering loyalty, ensuring that insights align with the company's mission of delivering exceptional care. Through a blend of research analysis and data operations, they provide actionable intelligence that drives improvement in healthcare services.

Data and Research Team

This department focuses on the design, development, and maintenance of software applications and systems.

NRC Health

Org chart

Teams

Customer Success

Customer Operations Team

Regional Management

Project Management Team

Data and Research Team

Software Engineering

Offices

NRC Health

Org chart

Teams

Customer Success

Customer Operations Team

Regional Management

Project Management Team

Data and Research Team

Software Engineering

Offices

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