Matthew H.

Matthew H. is an experienced Senior IT Manager with over 18 years of expertise in continuous service improvement, problem solving, and supplier management. Currently serving as the Head of Business IT at nShift since February 2021, Matthew has previously held roles such as Service Delivery Manager at Nordcloud and Zurich Insurance Company Ltd., where responsibilities included managing IT services for thousands of end users and leading significant transitions and transformations. Matthew's skill set encompasses service delivery management, deskside services, hardware and software platform management, IT security, risk and compliance, as well as technical project planning and implementation, underpinned by strong communication skills and a proven ability to work effectively across all organizational levels.