Vikki Dutton is currently the Head of Customer Service & Operations, responsible for the development and maintenance of the customer service and business support teams within Professional Learning Services. Vikki holds a Corndel Level 3 Diploma in Management and has extensive experience in the non-profit sector, including roles at NSPCC where they served as Customer Service Officer. Vikki's career also includes positions such as Veterinary Nurse and Courier Department Supervisor, demonstrating a diverse skill set in customer service and management.
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