Ívena Aguiar is a seasoned professional with a decade of experience in the IT B2B market, specializing in customer success and project management. Currently serving as Head of Customer Success at nstech, Ívena leads the construction of the Customer Success area, focusing on logistics service providers. Previously, Ívena worked at KMM as an IT Project Manager, overseeing software project implementations in the LATAM region. Ívena holds a Bachelor's degree in Foreign Affairs from Universidade Católica de Petrópolis and an MBA in Governance, Projects, and IT Services from Escola Politécnica da UFRJ.
Location
Brazil
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