Jordan P. possesses extensive experience in various roles related to tax assistance, collections, and customer service. As an Individual Taxpayer Advisory Specialist at the Internal Revenue Service, Jordan provides technical guidance to taxpayers on individual income and employment taxes. Previous roles include serving as an Estate Resolution Specialist and Estate Claims Specialist at Chase and DCM Services, where responsibilities included meeting collection goals and processing estate claims. Currently, Jordan is a Revenue Officer II at the Minnesota Department of Revenue, assisting with collections efforts. In addition to experience in tax-related positions, Jordan has held roles in retail management and customer service at Dollar Tree Stores and Walmart, showcasing a strong background in team leadership and customer relations. Jordan is pursuing an Associate of Arts and Sciences degree in Business Administration and Management at Minnesota State College Southeast, maintaining a GPA of 3.7.
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