Apurva Basu is a Senior System Integration Specialist at NTT Data, having previously served as a Major Incident Manager at Capgemini from 2024 to 2025 and as an Incident Manager at Accenture from 2020 to 2024. With 7 years of experience in incident management and customer support, Apurva has excelled in understanding business impacts, engaging with customers, and facilitating incident resolutions. They hold a Bachelor of Engineering degree in Electrical and Electronics Engineering from Dayananda Sagar College of Engineering, obtained in 2013. Apurva is passionate about pushing boundaries and creating value, supported by strong communication skills and ITIL knowledge.
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