Barbara Spoladore is an experienced IT Service Management professional with over 14 years in the field. They have held positions at NTT Ltd., where they currently serve as a Senior Operations Manager for Cloud & Server Infrastructure, and previously at companies such as Impact Europe and BT Conferencing, where they developed expertise in service delivery, incident management, and audio-visual technologies. Barbara's educational background includes a Master's degree in Foreign Languages and several ITIL certifications, reinforcing their commitment to continuous service improvement and operational excellence.
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