Daniel Dugec is an experienced technical support professional with a strong background in IT service delivery across various companies. Daniel served as a Technical Support Specialist with Buchanan Technologies, providing support for Halton Regional Police Services, focusing on Windows 10 migration and Office 365. At NTT DATA, Daniel is currently a Global Operations Coordinator for the Air Canada account. Previous roles include IMAC Specialist at Mackenzie Investments, where Daniel handled deskside support and hardware refreshes, and IMAC Senior Support Specialist at Great-West Life, providing extensive end-user support. Additional experience includes data center support at CIBC and technical roles at RBC/IBM of Canada and Soroc Technology. Daniel holds a diploma in Computer Science from ICS College of Canada and has musical training from The Royal Conservatory of Music.
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