Eduardo C.

Eduardo C. is currently a Digital Engineering Lead Consultant at NTT DATA, bringing five years of experience in customer experience, problem-solving, service desk management, incident management, and cloud engineering. Previously, Eduardo held roles such as Digital Success Manager and Incident & Change Manager at Capgemini, where they coordinated service requests and managed customer relationships. Eduardo also worked as a Cloud Infrastructure Engineer and Application Support Specialist, contributing to various IT projects across different organizations. They earned a degree in Computer Systems Engineering with a focus on networks and distributed systems from the Tecnológico Nacional de México.