Felipe Fernando has extensive experience in technical support and IT infrastructure, having worked in various roles since 2013. Felipe's career includes positions at Cubo as an Associado, providing technical support and system maintenance in high-end restaurants, followed by a current role as a Field Technical Support Specialist at NTT DATA, assisting Citibank employees. Previous experience includes serving as a Technical Support Analyst at Multicanal, where Felipe specialized in remote support and knowledge base development, as well as roles at Pasquali Solution and Digisystem, providing helpdesk support and IT services. Felipe began the career at Impacta Tecnologia, focusing on helpdesk support and maintenance. Felipe holds a Technologist degree in Systems Analysis and Development from Campus Virtual Cruzeiro do Sul Educacional and a Technical degree in Electronics from Universidade Cruzeiro do Sul.
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