Guy Ponko is currently the BPO Director at NTT DATA Services, where they oversee service delivery and operations. They previously served as an Operations Manager at multiple companies, including SignalTree Solutions and Metamor Technologies, where they developed and maintained operational processes. Additionally, Guy held the role of Service Manager at Keane, Inc., transforming customer service through strategic implementations that increased productivity and client satisfaction. They are also the President of Midwest Aikido Center and hold a Bachelor of Science degree in Communications from Northwestern University.
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