James English

James English is a seasoned Computer Technical Specialist currently employed at NTT DATA since May 2022, with prior experience as a Computer Systems Engineer at Computacenter. James has extensive expertise in IT support, computer imaging, and deployment across various environments, including corporate and educational settings. Proficient in utilizing ServiceNow for ticketing, Active Directory for user support, and remote assistance through platforms such as Teams and Skype, James has supported hardware and software solutions for organizations such as Advance Auto Parts and Universal Health Services. The educational background includes certifications from New Horizons and various coursework at multiple colleges. James's comprehensive skill set encompasses computer configuration, troubleshooting, and network support, making a significant impact in each role held.