Joni Roenspie is a seasoned Sr. Solutions Architect Director within the ServiceNow Practice, known for their strategic thinking and visionary leadership. Over the course of their career, Joni has garnered extensive experience in consulting, technical delivery, public speaking, and management across various industries, including healthcare and finance. They have held significant roles in notable companies such as JPMorgan Chase & Co., where Joni directed global service desk operations, and ServiceNow, where they contributed to revenue growth as an Advisory Solutions Consultant. Joni's qualifications include certifications in ServiceNow, ITIL, and as a Certified Scrum Master, reflecting their commitment to excellence in IT service management and process improvement.
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