Milind Joshi is a Senior Project Manager at NTT DATA Services, where they have been leading Japan's delivery center of excellence across various technologies since 2012. With over a decade of IT experience, Milind specializes in CRM services and call center management, and has a strong background in project management using both Waterfall and Agile methodologies. Previously, they held roles ranging from Business System Assistant Manager at Dell to System Engineer at SHJAPAN, and have facilitated successful project deliveries by acting as a bridge between development teams and clients. Milind is proficient in Japanese and adept at multicultural program management, focusing on enhancing customer experience and driving business process efficiencies. They hold a Bachelor of Engineering in Civil from Shivaji University and a certification in Siebel 8.0 Essentials from Oracle University.
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