Pratap Kumar Behera is a seasoned IT professional currently serving as a Service Delivery Manager at NTT DATA since July 2025. Prior experience includes roles at Tech Mahindra as a Senior Service Delivery Manager and Senior Manager, where Pratap led Agile methodologies and managed key vendor relationships while ensuring high-quality service delivery. Previous positions also include serving as a Software Engineer/Tester at Aricent, where Pratap implemented automated testing processes. With a strong focus on team management, project delivery, and operational stability, Pratap has consistently driven improvements across organizations, demonstrating expertise in Agile frameworks and service management within the telecommunications sector.
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