Rishabh Bargala is a Team Lead and Software Development Senior Analyst at NTT DATA, where they manage client queries and ensure ticket resolutions within SLA. Since 2020, Rishabh has been responsible for team management, preparing SOPs, and performing quality assurance on tickets. Prior to NTT DATA, Rishabh gained experience at HCL Technologies as a Specialist, overseeing a team in Data Center Operations, and also held roles at Navisite India Pvt Ltd and ProVal Technologies. Rishabh holds a Master of Computer Applications (MCA) and a Bachelor of Computer Applications (BCA) from IIMT Management College, Meerut.
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