Rohit Gupta is a ServiceNow Consultant with over 10 years of hands-on experience in architecting, implementing, and optimizing various IT service management solutions. They began their career as a Software Engineer at Infosys Technologies Ltd, where they supported ITSM modules and contributed to incident management and software deployment activities. Rohit has held roles at notable companies such as Wipro Technologies, HCL Technologies, and NTT DATA, where they have led the implementation of ITSM, ITOM, and ITBM modules, developed custom patterns, and improved CMDB accuracy. Currently, Rohit continues to drive successful projects at NTT DATA, focusing on comprehensive event management and cloud-based solutions.
Location
Burnaby, Canada
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