Sameer Athaley

Sameer Athaley is an experienced IT professional currently serving as an IT Service Manager at NTT DATA since July 2021. Prior experience includes roles as Service Delivery Manager at Tech Mahindra, where responsibilities encompassed end-to-end service delivery for a major telecom client, and managing multiple applications aimed at ensuring incident and problem management with a focus on service level agreements. Other noteworthy positions at Tech Mahindra include Solution Designer and Head of Service Operations, where Sameer oversaw delivery for key government projects and improved customer satisfaction through operational efficiencies. Early career roles included software engineering and programming positions at various companies, contributing to application development and maintenance. Sameer holds an Executive MBA in Information Technology from the Indian Institute of Business Management and Studies, a PG Diploma in Advanced Computing from C-DAC, and a Bachelor of Science in Computer Science from Guru Ghasidas University.