Sergio Alegría is an accomplished professional with over 10 years of experience in the financial sector, specializing in digital payments, fraud prevention, and customer experience optimization. Currently, as a Senior Product Owner at NTT DATA, they lead critical initiatives that have significantly reduced operational incidents and improved customer satisfaction. Sergio holds an MBA from both Universidad del Pacífico and ESADE, and has a robust background in managing payment portfolios and driving digital transformation in banking. Their previous roles have included significant contributions at Banco de Crédito BCP and Mibanco, focusing on fraud analysis and payment management.
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