Terry Thomas

Terry Thomas is a dedicated Sales and Customer Success professional who currently serves as the Director of Customer Success at NTT DATA, where they lead a team focused on enhancing customer satisfaction and driving revenue growth. They have successfully managed a significant portfolio, increasing annual recurring revenue by 30% and improving customer retention rates by 80%. Terry's previous roles include Manager of Customer Success at Apisero Inc. and various internships in marketing and sales, which contributed to a robust understanding of customer needs and effective communication strategies. Terry holds a Master of Business Administration from Christ University and a Bachelor’s degree in Culinary Arts from the Institute of Hotel Management, Bangalore.