Tripti Tapuriah is an experienced professional with a diverse background in customer experience and analytics. Starting a career as a Speech Analytics Consultant at Teleperformance UK, Tripti managed the implementation of voice analytics solutions across multiple sites. Following roles at Dixons Carphone as an Insight Analyst and at Spitch as a Senior Consultant, Tripti developed expertise in customer experience transformation and business case design. Currently serving as a Sales Specialist at NTT DATA, Tripti continues to leverage a strong foundation in analytics, further enhanced by recent positions as a Solutions Consultant at EvaluAgent® and a Strategic Consultant at Calabrio, Inc. Educationally equipped with a Bachelor’s Degree in Statistics and Operational Management from the University of Mumbai, Tripti embodies a commitment to enhancing customer experiences through effective strategies and analytics.
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