Vikas Girdhar has over 10 years of experience in the IT/ITes industry, specializing in process improvement and management. Currently employed at NTTDATA, Vikas has been handling a comprehensive range of SIAM processes for American Express (Global Business Travel) for the past 2.5 years. Vikas is certified as an ITIL V3 Expert and holds a PGDM in Marketing and International Business from DIT School of Business. Previously, Vikas worked as an ITIL Process Consultant at HCL Technologies and held management roles at Bharti Airtel and Priority Express Pvt. Ltd.
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