Alex Yeap is a Senior Service Operations Manager at NTT Ltd., bringing over 20 years of experience in the IT industry, focusing on IT Service Management, Operations, and technical leadership. They have successfully managed complex projects, improved service delivery, and enhanced operational efficiency across various sectors, including banking, healthcare, and telecommunications. Previously, Alex held significant roles at companies such as DXC Technology, Hewlett-Packard, and Dell Global Business Center, where they honed their skills in managing teams, client relationships, and service delivery. Alex earned a Bachelor’s degree in Computer Science from DeMont Fort University in the UK.
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