Alexander Karakov is a dedicated professional in the field of telecommunications and technical support, currently working as a Business App Integration Engineer at NTT Ltd. since 2018. In this role, they lead the design and maintenance of Genesys telecommunication systems, collaborating with cross-functional teams and providing technical support to enhance user experience. Prior to this, Alexander gained valuable experience as a 2nd Line Engineer and Deputy Service Desk Supervisor at Diebold Nixdorf, and they also worked as a Client Support Specialist at Wincor Nixdorf. Alexander holds a degree in Computer Science from Warsaw University of Technology, where they studied from 2012 to 2014.
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