Daniel Rafferty is an IT consultant with over 10 years of experience specializing in service delivery management, project management, and consultancy. They have held various roles, including Service Delivery Manager at Dimension Data and Operations Manager at LogicaCMG. A qualified Prince 2 practitioner and holder of the ITIL Manager’s Certificate in IT Service Management, Daniel demonstrates expertise in delivering complex projects under tight schedules and commercial constraints, while also ensuring adherence to strict service levels. Currently, they work as a Service Governance Manager at NTT DATA, supporting service delivery across multiple European countries.
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