Dave Nation is a CX and IT Operations Leader with over 24 years of experience in technology, service operations, and strategy transformation. They have held various leadership roles, including Director of CX Operations at Accenture Federal Services and Director at General Dynamics Information Technology, managing complex business process outsourcing portfolios and enhancing customer service metrics. Dave is currently a Client Delivery Executive at NTT DATA, Inc., where they focus on client relationships and service delivery. They hold a bachelor's degree in Finance, Economics, and Political Science from the University of Missouri-Columbia.
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