Devanshu Kushwaha is an experienced IT infrastructure and operations leader with over 20 years of success in managing global IT services, networks, and digital transformation. They hold a Doctorate in Digital Transformation and are skilled in tools such as ServiceNow, Cisco UC, and MS Teams. Currently, Devanshu leads operations at NTT Ltd., enhancing employee experience and implementing automation to improve efficiency. Previously, they have held key roles at companies including American Express, Accenture, JPMorgan Chase & Co., and Dimension Data, where they demonstrated expertise in client relationship management and IT service optimization. Passionate about solving business challenges with technology, Devanshu also focuses on developing high-performing teams.
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