Dhaval Kale is a Customer Success and Account Management professional with over 7 years of experience in enhancing client relationships and driving retention. Currently a Manager of Customer Success at NTT DATA, they focus on developing customer loyalty and managing onboarding processes. Previously, Dhaval served as a Team Lead at Enago, overseeing client account management and team operations, and also held roles at GLG as a Senior Associate. Dhaval earned their degree from Modern Education Society's College of Engineering in Pune.
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