Gavin Lam is an accomplished professional with extensive experience in business operations and management across multiple sectors. Currently serving as Vice President of Global Business Services Operations at NTT Ltd., Gavin oversees contract and commercial operations, focusing on service management, client satisfaction, and employee experience. Previous roles include Senior Director of Business Operations and Director of Business Operations at Dimension Data, where responsibilities involved executing global strategies and standardizing processes. Gavin co-founded Artz Space, leading overall business operations and P&L management, and held various positions at Singtel, focusing on bid management and corporate mobile services. An educational background includes a degree in Business and Management Studies from the University of Bradford and a diploma in Manufacturing Engineering from Nanyang Polytechnic.
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