Jennifer Define is a seasoned professional with over 20 years of experience in business operations and project management. Currently serving as a Business Operations / Central Analytics Leader at NTT DATA, they focus on improving and automating analytics for a large banking client. Previously, as a Service Desk Delivery Leader at NTT DATA, they successfully managed the transition of a major healthcare client's service desk and delivered significant improvements in service performance. Jennifer co-founded and directed Austin Greyhound Adoption from 2007 to 2013 and holds undergraduate coursework from both Northern Illinois University and Columbia College Chicago.
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