Keyla Rosa is a professional with seven years of experience in ServiceNow, currently serving as a Tech Lead at NTT Data, Inc. and as a professora at minas programam and {reprograma}. Keyla has a strong background in software engineering and has delivered complex projects involving Service Portal and advanced integrations. In addition to technical expertise, Keyla's experience in social services and psychology allows for a humanized approach to team dynamics and organizational impact. Keyla holds a bachelor's degree in Psychology from Universidade Paulista and is pursuing a degree in Computer Software Engineering at Universidade Cruzeiro do Sul.
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