Khaled Abdu

Khaled Abdu is an experienced IT professional with over twenty-five years in the field, currently serving as a Senior MS Operations Team Lead at NTT DATA, Inc. They have held various leadership positions at IBM and Leidos, including roles as Major Incident Manager and EOC Duty Manager, where they excelled at managing critical incidents and fostering team development. Khaled holds a Bachelor's degree in Electrical Engineering (Telecommunications) from the University of Technology, Sydney, and is recognized for their creative problem-solving and ability to bridge technical and business gaps. They advocate for team empowerment through coaching and mentoring, showcasing their commitment to developing talent within the workplace.