Mateusz Wiktorowicz is a Solutions Architect at NTT DATA, Inc., specializing in Genesys Cloud and tailored customer experience solutions. Previously, Mateusz worked as a Genesys Developer at Pitney Bowes and served as a 2nd Line Support Engineer at Atos, where they managed incidents and troubleshot complex issues within global call center infrastructures. Mateusz also has experience as a Sales Representative at SGF Sp Z o.o. and as a Manufacturing Operator at Unilever. They obtained a degree as a Landscape Architecture Technician from the School Center for Agricultural Education in Bydgoszcz.
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