Michael Donovan is an experienced Solutions Architect currently working at NTT Ltd. since July 2015 and Dimension Data since September 2006. In these roles, Michael provides sales support and technical pre-sales solution designs, ensuring alignment with client-approved requirements. Prior to this, Michael served as a Sr. Unified Communication Engineer, delivering Cisco Unified Communications support to various companies and resolving issues across multiple UC systems. Michael's career began at InteQ Corporation as a Network Operations Center Technician, where network monitoring and Cisco router configuration were key responsibilities. Additionally, Michael co-founded Vylink Communications, Inc., establishing a wireless ISP and building infrastructure to serve customers in Springfield, MA. Michael holds a Bachelor of Arts degree from Massachusetts College of Liberal Arts.
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