Michael Rinaldi is an experienced eProcurement Relationship Manager at NTT Ltd., where responsibilities include managing NTT Direct, supervising an e-Procurement Specialist team, and overseeing support, QA testing, deployments, helpdesk, and training across the Americas. Previously, in roles such as eProcurement Business Analyst and Customer Support Manager, Michael focused on optimizing client-to-business supply chain processes and providing tailored business solutions as a liaison between strategic clients and the internal application development team. Michael's career also includes positions as a Customer Support Supervisor at Fineline Additive Manufacturing and a Technical Sales and Renewal Support Representative at GoDaddy.com. Michael holds a Bachelor’s Degree in Computer and Information Sciences from Appalachian State University.
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