Mrinal Kumar is an ITIL Certified professional currently serving as an Industry Consulting Senior Manager at NTT DATA, Inc., where they lead and mentor a team of support engineers. Their experience includes roles at TELUS International India, where they led a DevOps team, and software engineering positions at UnitedHealth Group and Artech Information Systems. Mrinal has a strong background in service delivery, incident management, and systems development, with expertise in Java, SQL, AWS, and Azure. They completed their education at the West Bengal University of Technology.
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