Murray Allison has extensive experience in service delivery and management within the IT sector, serving as a Service Delivery Executive at NTT Ltd. since November 2019 and previously holding multiple senior roles at Dimension Data from February 1998 to November 2019. Throughout this tenure, Murray has excelled in ensuring adherence to SLAs and commercial agreements, managing client relationships, leading teams, and overseeing service quality across various IT outsourcing accounts. Notable responsibilities have included strategic oversight, risk management, problem-solving, and fostering cooperation between stakeholders. Murray's commitment to effective service delivery and customer satisfaction is demonstrated through a proven track record in operational management and project oversight in diverse IT environments.
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