Patrick Kroll is a skilled IT professional with extensive experience in technical support and systems administration. Currently serving as a Jr. SAP Basis Engineer at NTT Ltd. since January 2022, Patrick specializes in troubleshooting and providing customer-facing support for SAP products. Previously, Patrick held roles within the NTT Ltd. Managed Services Division as an IOC Corporate Support Engineer and as an IOC Analyst, where responsibilities included facilitating long-term projects and delivering first and second level support for clients. Patrick's background includes technical support positions at Secure-24 and AM Data Service, Inc., where exposure to various IT technologies was gained. Patrick holds a Bachelor of Science in Cybersecurity and Information Assurance from Western Governors University and an Associate of Arts in Information Technology with a concentration in Database Administration from the University of Phoenix.
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