Pooruraj U. has a diverse background in customer service and technical support, beginning as a Senior Customer Care Officer at Convergys from October 2008 to February 2010, where responsibilities included assisting the manager with call flow and contributing to the Up-selling of HSBC Credit Cards Online Processing. Following this role, Pooruraj served as a Technical Support Engineer at Hewlett-Packard (KPMG) from February 2011 to March 2014, before progressing to a Quality Analyst position at Hewlett Packard (Employee Purchase Program) from February 2014 to April 2025. Currently, Pooruraj is an Industry Consultant at NTT DATA, Inc., a position held since November 2024.
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