Prashant D. is a seasoned CX Solutions Architect with over 18 years of experience in Unified Communications and contact center omnichannel solutions. They specialize in integrating CRM solutions within contact center environments and managing IT operations across various sectors, including Healthcare, Shipping, and Finance. Prashant has held leadership roles in notable companies such as Capgemini, Orange Business Services, and Tata Communications, focusing on network infrastructure, service delivery management, and IT service management. They obtained a Bachelor's Degree in Electrical, Electronics, and Communications Engineering from Rajiv Gandhi Institute of Technology, Mumbai University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices