Rakshitha D is a Senior Technical Support Engineer at Avaya, with a wealth of experience in the recording solution platform, having worked with NICE Engage, NTR, Verint, ACR, and Awfos products for six years. They hold NICE certifications as a support engineer for Engage 7.3 and trading recording for R6.7. Rakshitha previously served as a Senior Converged Communications Engineer at NTT Ltd. and a Technical Support Engineer at VIS Networks. They earned a Bachelor of Engineering in Computer Science from GSSSIETW in 2018.
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