Robert Ward is a seasoned professional with extensive experience in business analysis and engineering management. Currently serving as a Senior Business Analyst at NTT DATA, Inc. since April 2020, Robert leverages technical and business expertise to enhance cloud voice capabilities and optimize workflows. Prior to this role, Robert held positions including Senior Engineering Manager at NTT Data and Arkadin, where responsibilities included leading engineering teams in the development of billing and IS systems, as well as implementing micro-services based solutions. With a solid background in quality assurance and team management, Robert has contributed to multiple organizations, including Synchronoss Technologies, BCS, and Servista, enhancing software quality and operational efficiency. Robert holds an MSc in Distributed Multimedia Systems from the University of Leeds and a BSc (Hons) in Computing from Leeds Beckett University.
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