Sam Saib possesses extensive experience in operations and service delivery management across multiple organizations, currently serving as the Director of Operations and Director Deal and Delivery Assurance at NTT Ltd. since August 2022. Prior roles include Senior Manager Service Delivery at NTT America Inc, where responsibility encompassed leading a team focused on client service alignment and relationship management. Sam's earlier positions at Dimension Data Middle East and Africa as Head of Services Enablement and various roles at Internet Solutions, including General Manager and Senior Operations Manager, demonstrate a strong track record in client support, team management, and service improvement initiatives. Educational qualifications include a Bachelor's Degree in Business Management and an ND in Electronic Engineering.
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