Samuel C.

Samuel C. has over two decades of experience in IT service delivery and support management, currently serving as Director of Support Services Operations at NTT DATA, Inc. since June 2019. In this role, Samuel C. oversees service performance metrics and enhances service lifecycles across EMEA, managing multiple stakeholders and teams. Previous positions include Senior Support Services Operations Manager and Information Technology Service Delivery Manager at NTT DATA, and various leadership roles at Avis Budget Group International, where responsibilities spanned service desk management to project management. Early career experience includes customer service and account management roles at Optimus and ASG Management Software Solutions. Samuel C. holds a degree in Marketing and Advertising and various certifications in ITSM and business management.